Frequently Asked Questions | a2 Milk® USA FAQs


Got a question for us? Well, you’ve come to the right place.


Yes, our a2 Milk® cartons are 100% recyclable.  For more information about how to recycle cartons, please visit

Unfortunately, some retailers have decided to no longer carry a2 Milk® Chocolate 2% Reduced Fat.  Depending on your location, there may be another store that carries it and can be found on our store locator.  We encourage you to mention that you want it back in stores to your local store manager.  You can also mix any of our a2 Milk® white milks with most chocolate syrups or powders for an A1 protein free option.

a2 Milk® is cows’ milk from local US farms that is A1 protein free. There are 2 main types of beta-casein protein, A1 and A2. Ordinary cows’ milk naturally contains a mix of both.  a2 Milk® is real milk that comes from cows that naturally produce only the A2 protein and no A1.  Published research suggests that a2 Milk® may help some people avoid tummy discomfort.  Learn more.


Our milk naturally contains only the A2 protein type (A1 protein free), which may help some people avoid discomfort. You should not drink a2 Milk® if you are allergic to milk or have been medically diagnosed with lactose intolerance.

Absolutely. a2 Milk® is produced from US cows and not imported. All our family farms are independently certified by the Validus Group to ensure they meet strict animal welfare guidelines.  Learn more here.

a2 Milk® is still relatively new to the US.  a2 Milk® has been available in Australia for over a decade and now has close to 10% share of the total fresh milk grocery market.  Building on that success, we’ve since launched in the US and are expanding to new stores around the country.

Validus Animal Welfare Review Certification is awarded to farms that follow strict guidelines concerning the ways and conditions in which animals are raised for meat and dairy. Farms receiving animal welfare certification undergo a detailed assessment and audit of their on-farm practices, including proper animal handling and management, herd health procedures and care and housing that promotes animal comfort and cleanliness. You can visit to learn more.

Yes, all of our products contain the same amount of lactose as ordinary cows' milk. a2 Milk® is 100% real milk that may be easier on digestion and may help some avoid discomfort because it naturally contains the A2 protein and no A1. Published research suggests that a2 Milk® may help some people avoid tummy discomfort. Our coffee creamers are made with real a2 Milk® and cream that contains lactose.  Check out our website to learn more about the a2 Milk® difference.

a2 Milk®  is naturally occurring cows’ milk. While we’re not seeking organic certification at this point, our milk is free of any added hormones, rBST and antibiotics. In addition, all our family farms are independently certified by the Validus Group to ensure they meet strict animal welfare guidelines. It’s important to remember that all ordinary cows’ milk currently sold in the US, whether it’s organic or not, naturally contains a mix of A1 and A2 protein. a2 Milk® contains only the A2 protein type.

Yes, all of our products are certified Kosher Dairy.

a2 Milk® is real cows' milk that naturally contains only the A2 protein type and no A1. It should taste just like ordinary dairy milk

The humane treatment of animals is of the utmost importance to us. All our farms are trained and audited for the humane treatment of animals. We guarantee that our cows are not treated with growth hormones or rBST and our milk is antibiotic free.  Learn more here.


We are focusing on milk as we continue to grow and increase our store distribution, but we’re always evaluating new options for the future.  We also have recipes for homemade cheese, yogurt, cream and more that are made with a2 Milk® on our website if you want to make your own!

Proteins are large biological molecules made up of long chains of amino acids and are an essential part of any diet. Beta-casein is a type of protein in milk. There are two main types of beta-caseins: A1 and A2 beta-casein protein. Most cows’ milk sold in the USA naturally contains a blend of A1 and A2 proteins. Other milks, like goat, sheep and camel contain only A2 beta casein protein.  Learn more.

If you’ve been avoiding dairy for some time, a2 Milk® should be introduced slowly back into your diet. We recommend starting small.  You can add a couple of tablespoons in coffee or tea, or a small amount on your cereal.  Sign up for our Guide to Love Milk AgainTM for a free 5-day email series to help you.

We’re so pleased to hear you love a2 Milk®! We’d like to share your positive experience with others.  You can submit your story and check out other great stories on the testimonial page.

Yes. a2 Milk® is real cows’ milk which naturally contains whey.  If you have a whey allergy, you should not drink a2 Milk®.

a2 Milk® has been fortified with Vitamins A and D, which is the required standard for all cows’ milk in the US. All reduced or low-fat varieties of milk sold in California are required to replace the removed fat with non-fat milk solids (including protein, calcium and assorted vitamins and minerals).

You can find nutritional information on every carton of a2 Milk® or on

Homogenization is a process used to blend the natural fat found in milk, throughout the fluid portion of milk so it doesn’t separate when it sits on the shelf. Homogenized milk generally has a longer shelf life than un-homogenized milk. Most milk available in the US is homogenized.

Ultra-pasteurization is a method of heating milk for a short time to kill bacteria which would cause the milk to spoil and gives milk a longer shelf life.

Vitamin A is added in the form of palmitate and Vitamin D is derived from the natural oil in sheep’s wool.

a2 Milk® is a naturally occurring cows’ milk and we don't do anything to the cows to get A1 free milk. We test the cows and select cows that naturally produce only the A2 protein type and no A1. It is genetics like having brown eyes versus blue eyes.

Our cows have a balanced plant-based diet of grass and grain. The diet of our cows is dependent on their location and what their climate allows. However, all our family farms are also independently certified by the Validus Group to ensure they meet strict animal welfare guidelines.

Check out the store locator on to find a store near you.   You can also find a full list of our retailers here.

Back to top